Matcha glasses set with glass straws

Use collapsible tabs for more detailed information that will Help Customers Make a Purchasing Decision.

Ex: Shipping and Return Policies, Size Guides, and other Common Questions.

Shipment:

From 50 € order value free of shipping within Germany. The delivery time is throughout Germany: 2-4 working days after the order input and across Europe: 3-7 working days.

In the event of shipping or within the EU, international shipping costs are incurred.

Right of cancellation: You have the right to revoke your purchase within fourteen days (from the date of purchase) without giving reasons. 

In order to exercise your right of cancellation, you have to do the goods to us:

Health Bar Max-Beer-Straße 31 10119 Berlin

Send in the original packaging and sufficiently secured.

Consequences of the revocation If you revoke this contract, we will transfer all the payments that we received from you, exclusive of delivery costs. The payment takes place at the latest within seven days from the day we received your return. For this repayment we use the same means of payment that you used in the original transaction. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have sent the goods back.

You bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them. 

Exception of the return conditions Matcha Kits, which have damaged packaging, we can only withdraw against a compensation fee of EUR 5. If it is a damaged packaging regarding perishable food, these products are completely excluded from the return.

In general, goods that arrive damaged and have not been properly packed are excluded from the exchange!