Shipment:

Free shipping within Germany for orders over €50. The delivery time is: 2-4 working days within Germany after order receipt and 3-7 working days across Europe.

International shipping costs apply for worldwide shipping or within the EU.

Right of Withdrawal: You have the right to withdraw from your purchase within fourteen days (from the date of purchase) without giving any reasons. 

"To exercise your right of withdrawal, you must send the goods to us at:"

Health Bar Max-Beer-Straße 31 10119 Berlin

ship in the original packaging and adequately secured.

Consequences of Withdrawal If you withdraw from this contract, we will refund you all payments we have received from you, excluding delivery costs. The refund will be made no later than seven days from the day we received your return. We will use the same payment method for this refund that you used for the original transaction. We may withhold the refund until we have received the goods back or until you have provided proof that you have sent the goods back.

You bear the immediate costs of returning the goods.

"You are only liable for any potential loss in value of the goods if this loss in value is attributable to handling them in a manner that is not necessary for the examination of their nature, characteristics, and functioning." 

Exception to the return conditions Matcha kits that have damaged packaging can only be returned for a compensation fee of 5 EUR. If the damaged packaging concerns perishable food items, these products are completely excluded from return.

In general, goods that arrive damaged and were not properly packaged are excluded from exchange!