Right of withdrawal

(1) A customer who is a consumer has the right to withdraw from this contract within fourteen days without giving any reason. Customers who are entrepreneurs do not have a right of withdrawal.

(2) The cancellation period shall be fourteen days from the day on which the customer or a third party designated by him, who is not the carrier, has taken possession of the goods.

(3) To exercise the right of withdrawal, the customer must inform the provider of their decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, email or via the customer account). The provider can be contacted at:

Health Bar GmbH

Heinrich-Roller-Straße 16b

10405 Berlin

service@health-bar.com

The customer can use the attached sample text for this purpose, but this is not mandatory. Attachment

(4) To meet the withdrawal deadline, it is sufficient that the notification of the exercise of the right of withdrawal is sent before the expiry of the withdrawal period. the cancellation period is sent.

(5) Pursuant to Section 312g Paragraph 2 No. 3 of the German Civil Code (BGB), there is no right of withdrawal for contracts concerning the delivery of goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. This applies in particular to foodstuffs such as tea or other products that, once the packaging is opened, are inextricably linked to the aforementioned protective regulations. A return is therefore only possible if the seal remains intact.

Consequences of the revocation

(1) If the customer withdraws from this contract, the supplier shall reimburse the customer for all payments received from the customer, including delivery costs (excluding any additional costs arising from the customer's choice of a delivery method other than the cheapest standard delivery offered by the supplier), without undue delay and at the latest within fourteen days from the day on which the supplier receives notification of the withdrawal from this contract.

(2) The same payment method used for the original transaction will be used for this refund, unless expressly agreed otherwise with the customer; in no case will the customer be charged any fees for this refund. The supplier may refuse the refund until the goods have been returned or until the customer has provided proof that they have returned the goods, whichever is the earlier.

(3) The customer must return or hand over the goods to the supplier without undue delay and in any event no later than fourteen days from the day on which the customer informs the supplier of their withdrawal from this contract. The deadline is met if the goods are dispatched before the fourteen-day period has expired. The customer bears the direct costs of returning the goods.

(4) He shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for testing their nature, characteristics and functioning.

Attachment

Sample text for the cancellation form

An Health Bar GmbH

Heinrich-Roller-Straße 16b

1. Rear building, 3.OG

10405 Berlin

service@health-bar.com:

• I/We(*) hereby revoke the contract concluded by me/us(*) for the purchase of the following goods

 

Ordered on(*)/received on(*)

•Name of consumer(s)

Address of the consumer(s)

• Signature of the consumer(s)

(only for notifications on paper)

Date

 

(*) Delete as appropriate.