Right of withdrawal

(1) The customer, being a consumer, has the right to withdraw from this contract within fourteen days without giving any reason. Customers who are entrepreneurs have no right of withdrawal.

(2) The withdrawal period is fourteen days from the day on which the customer, or a third party named by them who is not the carrier, takes possession of the goods.

(3) To exercise the right of withdrawal, the customer must inform the provider of their decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax, email or via the customer account). The provider can be reached at:

Health Bar GmbH

Heinrich-Roller-Straße 16b

10405 Berlin

service@health-bar.com

The customer may use the enclosed sample text for this purpose, although this is not mandatory. Attachment

(4) To meet the withdrawal deadline, it is sufficient that the notification concerning the exercise of the right of withdrawal is sent before the withdrawal period expires.

(5) Pursuant to Section 312g (2) No. 3 BGB, there is no right of withdrawal for contracts concerning the delivery of goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. This applies in particular to foodstuffs such as tea or other products which, once the packaging is opened, are inseparably linked to the aforementioned protective regulations. A return is therefore only possible if the seal remains intact.

Consequences of Withdrawal

(1) If the customer withdraws from this contract, the provider must repay to the customer all payments received from them, including delivery costs (with the exception of the additional costs arising from the customer choosing a type of delivery other than the cheapest standard delivery offered by the provider), without undue delay and at the latest within fourteen days from the day on which the notification of the withdrawal from this contract was received by the provider.

(2) For this repayment, the same means of payment will be used as was used for the original transaction, unless something else has been expressly agreed with the customer; in no case will the customer be charged any fees for this repayment. The provider may refuse repayment until they have received the goods back, or until the customer has provided proof that they have sent the goods back, whichever is the earlier.

(3) The customer must return or hand over the goods to the provider without undue delay and in any case at the latest within fourteen days from the day on which they inform the provider of the withdrawal from this contract. The deadline is met if the goods are sent before the fourteen-day period expires. The customer bears the direct cost of returning the goods.

(4) The customer only has to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their nature, characteristics and functioning.

Attachment

Sample text for the withdrawal form

To Health Bar GmbH

Heinrich-Roller-Straße 16b

1st rear building, 3rd floor

10405 Berlin

service@health-bar.com:

• I/we(*) hereby withdraw from the contract concluded by me/us(*) for the purchase of the following goods

 

Ordered on(*)/received on(*)

•Name of the consumer(s)

Address of the consumer(s)

•Signature of the consumer(s)

(only for notification on paper)

Date

 

(*) Delete as appropriate.