Refund policy

Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier who has or has taken possession of the goods.

To exercise your right of withdrawal, you have to contact us

Health Bar GmbH
Max-Beer-Straße 31
10119 Berlin
Telefon: +49 (0) 30 - 27577919

Using a clear explanation (e.g. a letter sent by post, fax or email), information about your decision to cancel this contract. You can use our >> cancellation form <<, which is not prescribed.

To maintain the cancellation period, it is sufficient for you to send the message to the exercise of the right of cancellation before the cancellation period expires.

Consequences of the revocation
If you revoke this contract, we have all payments that we have received from you, exclusive of delivery costs and exclusive of transaction fees that are generated via the Wix or PayPal numerical method, immediately and at the latest within fourteen days from the day on which the message about your revocation of this contract. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with you; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you teach us about the revocation of this contract, to return or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.

Exception of the return conditions
Matcha Kits, which have damaged packaging, we can only against a compensation flat rate of
Take back 5 EUR.
If it is a damaged packaging regarding perishable food, these products are completely excluded from the return.